Frequently asked questions

The most frequently asked questions in logistics and their answers can be found on this page.

If you cannot find what you’re looking for, contact us. 

What is forwarding?

The definition of forwarding services as approved by the World Federation of Freight Forwarders Associations (FIATA) and the Finnish Freight Forwarding and Logistics Association (FFLA) is as follows:

‘Freight forwarding and logistics services refer to services related to the transport, consolidation, warehousing, handling, packaging, or distribution of goods, as well as additional and advisory services related to these activities. Additional and advisory services include, for example, customs and taxation services, submission of official goods-related declarations, insurance arrangements for goods, and preparation, collection, or payment of documents related to goods.

Freight forwarding services also include logistics services utilizing information and communication technology related to the transport, handling, or warehousing of goods, as well as the overall management of the supply chain.’

How heavy loads can a sideloader handle?

Usually a Sideloader can handle a container weighing 33.5 metric tons.

What should I take into account with abnormal loads?

Abnormal road transport equipment, abnormal transport permits and route planning are essential when planning transport. This is why dimensions and masses are always required for abnormal goods consignments.

What is the width/height/length of abnormal transport as specified in the Road Traffic Act (Tieliikennelaki 267/1981)?

The maximum width of a vehicle without warning lights or a permit for abnormal transport is 2.60m. The maximum height for fixed vehicles is 4.40m. A semi-trailer can be 23 metres long, and a vehicle combination can be 34,5 metres long.

Where can I send a job application?

We are happy to receive open job applications. Please send your application to rekry@sa-tu.com.

What are SA-TU Logistics’ customs warehouse ID’s?

Bonded warehouse identification numbers:

Vuosaari groupage/LCL terminal address: Seilorinkatu 1, 00980 Helsinki (A-terminal)

  • imports and exports for companies; temporary bonded warehouse (SAV) indentification nro: FI0653287-6 004 01
  • private person imports; temporary bonded warehouse (SAV) indentification nro: FI0653287-6 004 01
  • bonded warehouse (SAT); inbound & outbound indentification nro: FI0653287-6 004 02 (licence nr FICW1L13547)

 

Vuosaari PVC-hall terminal address: Seilorinkatu 3, 00980 Helsinki

  • imports and exports for companies; temporary bonded warehouse (SMV) indentification nro: FI0653287-6R0010
  • bonded warehouse (SMT); inbound & outbound, indentification nro: FI0653287-6 005 02 (licence nr FICW1L13547)

 

SA-TU Logistics is an authorized receiver for temporary storage, and both T-documents and TIR procedures can be closed electronically.

What is SA-TU Logistics’ e-invoicing address and operator?

e-invoicing address: 003706532876

operator: 003721291126 (Maventa)

 

The invoice should be named to SA-TU Logistics Oy, FI06532876

Please include order number and/or contact person/unit

What are anti-dumping duties?

Anti-dumping duties are increased duties for some non-EU exporters. The increased duty is paid in connection with importing. The exporter may be suspected of e.g. dishonest business operations or other corresponding activity which aims to set sales prices below the normal level.

How does export from Finland take place?

When goods leave Finland and have not yet been placed under the export procedure, documents relating to the goods must be presented to Customs, and a customs declaration must be submitted in the form of a direct messaging declaration, or completed on the Customs website.

How does import clearance into Finland take place?

When goods arrive in Finland and have not yet been cleared through customs, documents relating to the goods must be presented to Customs, and a customs declaration must be submitted in the form of a message declaration, or completed on the Customs website.

How can I apply for a VAT return abroad?

A company can apply for a VAT return abroad if it has paid VAT on imported goods to another country. VAT returns are applied for via your own country’s tax authorities.

What is preferential treatment?

Preferential treatment is preferential treatment defined by the EU for a certain product based on country or other commercial policy solutions.

What is a T2L?

A T2L is a document that certifies the EU origin of goods in the destination country.

What costs must be included in the VAT basis for imported goods?

The customs value, duties and other charges levied by Customs, as well as freight costs, such as costs for transport, loading, unloading and insurance are calculated in the VAT basis for imported goods. More information is available on the Tax Administration’s website.

What is transit?

Transit is required if you wish to transport goods arriving in the EU within the EU without paying customs duties, that is, when the goods have not been cleared through customs and have therefore not been released for free circulation and consumption.

There are however several types of transit clearances, e.g. for exports you can use transit if the destination of the goods is in a duty-free EU area, or if during the journey the goods pass from the EU customs union area through a country which is part of the transit area.

What documents are required for export customs clearance?

Export customs clearance documents depend on the product. For the export customs clearance of normal commodities, we require the export invoice together with transport documents. Read more about export clearances from the site of our customs services department, Customs Support.

What documents are required for import customs clearance?

Import customs clearance documents depend on the product. For the import customs clearance of normal commodities, we require an invoice and any documents relating to the origin of the commodity, as well as its transport documents. Read more about import clearances from the site of our customs services department, Customs Support.

What is a Customs credit number?

A Customs credit number is a customer number obtained from Customs which provides a payment period for the payment of customs debts, and the possibility to apply for other Customs benefits.

When must a vehicle be at SA-TU’s terminal in order to be unloaded or loaded on the same day?

You can view our terminal office opening hours here. We load and unload vehicles within our opening hours and serve customers on a first-come, first-serve basis unless a loading or unloading time has been separately agreed. Our terminal is a multi-user terminal, and therefore several transport companies and collection customers visit us every day.

Can products destined for another EU country be cleared through Finnish customs? E.g. if goods come from Russia and are destined for Sweden?

It is possible to clear goods that are destined for another EU country through Finnish customs, if the goods pass through Finland. In such cases, customs clearance takes place normally, but the import VAT is collected in connection with clearance if the importer is in an EU country other than Finland.

What is an Intrastat declaration needed for?

Intrastat is statistics on internal EU trade. Importers and exporters declare the required statistical information on their internal trade monthly to Customs, which receives and checks the data, and compiles Finland’s official statistics on external trade based on the internal and external trade data. Statistical data is also sent monthly to the EU’s statistics office, Eurostat. SA-TU Logistics offers its customers an Intrastat declaration service.

The collection of statistics on internal trade is based on EU regulations which are valid in all member states as statutory legislation. The declared information is secret and confidential. It is primarily used to compile external trade statistics but collected data can also be used for statistical research and investigations, and can also be combined for the aforementioned purposes with other administrative data, such as in corporate registers.

What are the documents manually stamped at Customs?

Some of the documents of foreign trade require Customs visit. Such documents are, for example, T2L and T2LF to prove the EU status of the goods. Also, some of licenses related to restrictions on export or import are to be presented to the Customs when required by local authorities or the Customs. Other documents, that require Customs stamp, are EUR1 and ATR certificates of origin and INF form. ATA Carnet and TIR Carnet are opened and closed at the Customs.

What is POUS?

POUS, or “Proof of Union Status,” is an EU electronic service that is used to confirm the union status of goods. This service was launched on March 1, 2024, and it facilitates the submission of T2L and T2LF documents, which were previously confirmed at customs offices. The POUS system simplifies and speeds up the customs process, particularly for goods valued over 15,000 euros. If needed, we can assist with making the necessary declarations.